Last updated: May 1, 2026
Introduction
Welcome to JS Furniture. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website, browsing our catalog, or making a purchase, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
JS Furniture ("we," "us," or "our") reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting to our website. It is your responsibility to review these terms periodically for updates.
Account Terms
When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of these terms, which may result in immediate termination of your account.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account or any other security breach.
- We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
- You must be at least 18 years of age to create an account and make purchases. By using our services, you represent that you meet this age requirement.
Payment Terms
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through our partners. Payment is due at the time of purchase unless alternative arrangements have been made in writing.
- All prices are listed in US dollars and are exclusive of applicable taxes and shipping fees unless otherwise stated.
- We reserve the right to change prices at any time without prior notice. However, the price charged will be the price in effect at the time the order is placed.
- In the event of a pricing error, we reserve the right to cancel or refuse any orders placed for products listed at an incorrect price.
- Sales tax will be applied to orders based on your shipping address in accordance with applicable state and local laws.
- Financing options are subject to credit approval and terms determined by our financing partners.
Shipping Policy
We offer free white-glove delivery and assembly on all orders over $999. For orders under this amount, shipping costs are calculated at checkout based on your location and the size of the items ordered.
- Standard delivery: 5-7 business days for in-stock items.
- Custom orders: 3-4 weeks, depending on complexity and materials.
- White-glove service includes delivery to your room of choice, assembly, and removal of all packaging materials.
- Delivery windows are scheduled in advance. We will contact you to arrange a convenient delivery time.
- We ship to all 50 US states. International shipping is available on a case-by-case basis — please contact us for a quote.
- Risk of loss and title for items purchased from us pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers or circumstances beyond our control.
Returns & Refunds
We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund.
- Items must be in their original condition, unused, and in original packaging.
- Custom orders, clearance items, and final sale products are non-returnable unless defective.
- We will arrange free pickup of return items. Please contact our customer service team to initiate a return.
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to a defect or error on our part.
- For defective or damaged items, we offer replacement, repair, or full refund at no cost to you.
Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product designs, and software, is the property of JS Furniture or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, modify, display, perform, or otherwise use any content from this website for commercial purposes without our prior written consent.
- Product designs and configurations are proprietary to JS Furniture. Unauthorized reproduction or imitation is strictly prohibited.
- "JS Furniture" and the JS Furniture logo are registered trademarks. Use of these marks without authorization is prohibited.
- You may download or print content for personal, non-commercial use only, provided you retain all copyright and other proprietary notices.
Limitation of Liability
To the fullest extent permitted by applicable law, JS Furniture shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website, products, or services.
- Our total liability for any claim arising from the purchase of a product shall not exceed the purchase price of that product.
- We make no warranties or representations about the accuracy or completeness of the content on our website.
- Products are provided "as is" without warranty of any kind, either express or implied, except as explicitly stated in our warranty policy.
- Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved exclusively in the state or federal courts located in New York County, New York.
We make no representation that our products or services are appropriate or available for use in locations outside the United States. Those who access our website from other locations do so at their own initiative and are responsible for compliance with local laws.
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.